Chrysler Techs Can’t Follow Tie-Rod End Directions – Recall Announced
Chrysler announced it will be recalling 1.2 million Ram trucks to fix a steering alignment issue. The problem? The tie-rod ends were installed incorrectly because technicians “misinterpreted” instructions. Yep. Really.
Officially, Chrysler announced three recalls late Friday afternoon. The first recall involves 842,400 Ram 2500 and 3500 trucks released for the 2003 through 2008 model years. Chrysler has repaired 116,000 with tie-rods in the steering system that are likely out of alignment.
The Chrysler statement says it believes there have been six crashes and two people have been injured due to this front-end alignment issue. They blame incorrectly installed tie-end rods for creating alignment issues which resulted in steering failures.
The other two recalls involve trucks with tie-rod assemblies that were repaired in previous recalls, according to Chrysler. Those two cover approximately 294,000 Ram 2500 and 3500 trucks released for the 2008 through 2012 model years, and 2008 Ram 1500 4×4 mega cabs.
At least 43,000 Ram 4500 and 5500 4×4 chassis cabs released for the 2008 through 2012 model years are also involved.
Chrysler believes that only 453,000 Ram trucks will actually need work, but they need to inspect the others to see if the tie-end rods were installed correctly.
Owners of Ram 4500 and 5500 models can bring their trucks to their local dealer for “interim repairs” since the parts may not become available until late 2014, the statement said. The interim service would involve realignment of the front ends.
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Filed Under: Auto News