Toyota Customer Service Complaints – Make Your Voice Heard
An unfortunate part of being a buyer of any company’s product is that sometimes you have to complain to get an issue resolved. While we expect our Toyota’s to work perfectly, this isn’t always the case. Here’s our recommended process for registering your customer service complaints with Toyota:
- Calm down – if you get emotional, you’re more likely to be viewed as a “crazy person” rather than a person with a legitimate problem.
- Make a plan – Decide what you want the dealer or Toyota to do to solve your problem.
- Call the local dealership and ask to speak to the General Manager FIRST – do NOT call Toyota’s national hotline right away. Instead, gradually escalate from the local dealership to the regional office to the national hotline.
- Certified mail is legal correspondence, so use it if all else fails*
Here’s a breakdown of all the steps, with explanations as to why we recommend this process. Read more…
News Briefs: Toyota Profits Top GM, Ford+GM Production Changes
According to reports, Toyota is set to announce its fiscal year results soon and it is expected to be a $10 billion net income. While Toyota posts a big increase, Ford, sales growth, and GM, new models, are making changes to their plant production. All of this news is good for the economy.
Read more…Higher Fuel Efficiency = Higher Taxes
All the talk of creating more fuel efficient vehicles and more alternative fuels being used could have a negative impact on the government’s fuel tax which could mean taxpayers would have to make up the difference.
Read more…Automakers Say CNG is the Future – What about AutoGas (Propane)?
Automakers are making it obvious that they see Compressed Natural Gas as the best complement to gasoline in their new Bi-Fuel trucks. Governments are jumping on board too and mandating their fleets be switched. Wait a minute, what about AutoGas (propane)?
Read more…Police Cruiser Stops Doughnut Truck
Happy Monday! Couldn’t resist putting this photo up of a Police Cruiser pulling over a Krispy Kreme doughnut truck. The police probably had good cause to pull over the truck, but come on that’s funny.
Read more…