All Entries Tagged With: "J.D. Power Associates"
Chrysler Ends Dealership Customer Service Program
Apparently for years now Chrysler has been offering a dealer incentive program to boost customer service and showroom appearance. Now after coming in dead last in J.D. Power surveys, they have decided to nix the program. Seems like a no-brainer.
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Chrysler recently ended an $800,000 dealership customer service program because, well, their customer service scores still stink.
J.D Power Calls Tundra One Dependable Truck 7 Years in a Row
J.D. Power and Associates has named the Toyota Tundra a 2012 Most Dependable Vehicle according to its latest rankings. This makes the Tundra a 7-year recipient of this impressive award.
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J.D. Power and Associates has again named the Toyota Tundra a Most Dependable Vehicle making it now 7 straight years winning this award.