Toyota Seems To Admit First Generation Tundra’s Suffer From Frame Rust
Jason Lancaster | Apr 27, 2009 | Comments 83
UPDATE: As of May 2010, Toyota has extended the warranty on 2000-2003 Tundra frames. Please see Toyota Tundra Frame Replacement Program for more details.
Investigative reporting by Boston’s WCVB (channel 5) seems to have uncovered evidence that 2000 and 2001 Tundras may be susceptible to the same type of frame rust that plagues same model year Tacomas. They’ve uncovered more than 2 dozen NHTSA complaints against Toyota from 00′ and 01′ Tundra owners.
Toyota statement indicates 2000 and 2001 Tundra has frame rust issue.
UPDATE (10/7/09) – NHTSA has begun investigating Tundra frame rust issues.
Perhaps most importantly a statement from Toyota seems to admit some level of culpability:
It is important to understand that “manufacturing defect” is a generic term that globally defines an issue’s root cause, whether it is design, assembly, process, or manufacturing….Toyota’s Customer First approach dictates that using the information obtained from the Tacoma, we pro-actively investigate other vehicles of similar design and production elements. In doing so, our investigations have indicated that there are a small number of complaints for a similar condition on 2000 and 2001 Tundras. We are currently investigating each incident.
Translation: The 00′ and 01′ Tacoma and same model year Tundra shared many of the same design and production elements. According to the statement above, Toyota seems to have anticipated the fact that 2000 and 2001 Tundras could have the same frame rust issues as 00′ and 01′ Taco’s. The above statement (taken from WCVB’s website) also seems to indicate that Toyota is laying the groundwork for a warranty enhancement for the Tundra.
Our Prediction: In all likelihood, some 2000 and 2001 Tundras and 2001 Sequoias suffer from frame rust issues similar to the well-documented frame rust issues of the 2000 and 2001 Tacoma. Toyota’s statement seems to admit as much. Still, until Toyota or NHTSA make an official announcement, this is only speculation.
It must be pointed out that this issue is limited to certain areas of the USA and Canada where salt is used as the predominant ice melting material. If you live in a dry climate, it’s likely you have absolutely nothing to worry about.
Recommendation: If you own a 2000 or 2001 Tundra or 2001 Sequoia, and you live in the northeastern portion of the USA or anywhere in Canada, and/or if your local government uses salt to melt road ice, you’re advised to make an appointment at your local Toyota dealer for a frame inspection. Your local dealership may or may not be aware of this issue yet (it’s still very new), but it’s important to get your vehicle checked out immediately.
Not only is there a potential safety issue, but it’s also the best way to make certain that Toyota is made aware of the full scope of this problem (if it is indeed a problem). It’s also important to have the dealership provide you with documentation that the frame inspection occurred and the paperwork must contain notes abut the condition of the frame. If your 00′ or 01′ Tundra or 01′ Sequoia have this issue (and the vast majority will NOT have this problem), the sooner you can get it documented the better.
The Good News: Toyota stepped up and took responsibility on the Tacoma, going so far as to offer to buy back the trucks for full retail value. If there is indeed an issue, we’re confident Toyota will do the right thing.
This looks like the beginnings of a big story – we’ll keep you posted.
Filed Under: Tundra Recalls
Great article Jason… Hopefully Toyota can nail this issue down.
Thanks man. I think they already know that it could be an issue but they’re hoping that the problem is so small that no one will notice.
I own a 2000 Tundra and just had the spare tire drop to the road, with no warning, as I was driving down a slow, 30 mph, country road, good thing I wasn’t on the turnpike! This could have been a real life, or, death disaster. This happened during the afternoon on 4/18/09. I then scheduled an inspection at the nearest Toyota dealer and was told that the frame can not be repaired, and gave me an estimate for a $6,500.00 frame replacement, which is more than what the truck is worth. This is a 2000 Tundra SR5 V-6, 5 speed standard shift basic truck, no power anything. I’ve been driving for over 43 years, and a loyal Toyota driver for the past 25+ years. I had driven a 1992 Toyota 4X4 truck, (made in Japan), for 14 years before buying this used Tundra four years ago. That truck frame had your standard surface rust but that was it. The Tundra frame is flaking off in big sheets of rust, I’ve never seen anything like it. They should have kept making them in Japan, at least you could depend on them then. Now I’ve been reading about all the other Tundra owners dealing with the same issue and others. I buy Toyota’s to prevent becoming one of the road hazards on the road, but now have become just that. This is not acceptable with today’s technology.
Robert – Crazy story. As you say you’re lucky nothing really bad happened – just imagine if you made it another 1/2 mile down the road. Have you filed a NHTSA complaint and had your local Toyota dealer document the issue? Have you complained to Toyota? These are the best ways to get Toyota to act.
My husband was one of the men interviewed by WCVB. Our 2000 Tundra is an expensive lawn ornament, unable to drive, with a broken frame , and severe leakage of power steering fluid. please also see the additional article by pickuptrucks.com. Toyota needs to finally own up to this problem!
Be warned. This is still the line Toyota gave me two months ago, as well as several other owners. The dealer will charge you $95 for the frame examination. If you DO fail. I have heard from other owners that they will make you sign a document stating that they told you not to drive it anymore. So in effect, YOU will pay $95 to indemnify TOYOTA against a lawsuit if you continue to drive your truck and get hurt. So your visit will essentially take your vehicle off the road. I do recommend that you stop driving your vehicle if perforation is obviously dangerous. I contacted channel 5 and was interviewed, however, I had traded my truck in already for a newer Tundra. I received $6300 in trade for a 2000 Limited 4×4 with only 72K miles on it. It was parked side by side with my Wife’s 2003 Matrix which has 115K miles on it. The Matrix is still flawless underneath.
Bob – Your advice is well heeded. However, I have a couple of suggestions. 1) No one should pay for a frame safety check. This is a safety issue and it should be provided free of charge. If your local Toyota dealer refuses to examine the frame on your 2000 or 2001 Tundra for free, show them a link to this article (as well as the articles from the folks in Boston and PickupTrucks.com) and explain that you’ll be calling your local TV station if you are asked to pay to have your frame checked. Contrary to what your local dealership might say, a tech can slide under your truck with a flashlight and determine if your truck warrants a more thorough inspection in about 2 minutes – that hardly deserves a $95 charge. If you want to throw the tech $5 for doing that, more power to you (I’d do it.) 2) If your truck fails the frame inspection and you’re advised not to drive your 00 or 01 Tundra, DON’T DRIVE IT! While it may be true that you’re reducing your future legal options by getting your frame inspected, it’s the safe and responsible thing to do. It’s better to have to borrow a car or beg for a ride than drive a vehicle that could fall apart and harm you, your passengers, or anyone on the road near you.
Jason understand alot of people don’t have other vehicles to just use for the time. Toyota needs to move on this. Personally I would let the truck sit but my lawsuit will rise each day it is sidelined. It’s not fair to the consumer to bear all the burden on this.
Mickey – I understand, but the fact is a truck with a suspect frame shouldn’t be on the road. While I realize that’s not the consumer’s fault, it *is* their responsibility to protect themselves, their passengers, and other vehicles on the road. Just because Toyota doesn’t have a plan to take care of this problem (and Toyota may or may not be responsible, I might add) doesn’t alleviate individual responsibility. God help someone who knows their frame is dangerous, drives their truck anyways, and hurts some 3rd party as a result of their careless disregard. I can hear it now “well Toyota wasn’t willing to fix it so I just kept driving. It’s not my fault my frame (which I knew to be faulty) broke and caused me to loose control and run over the innocent person…” As I said, if your truck has a dangerous frame, make other plans.
I agree Jason and I stated I would let it sit. I personally find it besides me that Toyota will drag their feet and it would cost the consumer more and I’m sure Toyota would rather they just quit and junk the truck.
[…] thanks was pathetic… Watch what you say to me They stated in the article that Today Toyota implied responsibility when they offered to buy back the rust buckets at full retail value. They offered to but them back […]
Wow, I didn’t realize this was this big a deal. I have a 2000 tundra & my local dealer set up an inspection by the Ohio district rep regarding rust that is obviously coming through from the underside of my bed around all of the mount plates, (confirmed by a local reputable body shop). This Female rep would not get under the truck to investigate and merely stated that “water has been laying in the bed”. Pure crap ! I was told that I have no further recourse, as this ladys word is Gospel.
I’m now going to jack her up and look at the rest of the underneath, and I suspect I’ll see the likes of what others are talking about on the frame etc.
I guess a full frame inspection by another dealer is in my future, but then what ?
Mark – Once you’ve got documentation of frame rust, report your problem to NHTSA immediately. http://www-odi.nhtsa.dot.gov/ivoq/ If the body shop is prepared to provide a letter and/or report, that’s good enough. If Toyota’s rep isn’t willing to actually look at the truck before declaring that “water in the bed” is the source of the problem, she deserves a complaint be registered against both her and the dealership. Check out this post for a list of regional Toyota offices – https://www.tundraheadquarters.com/blog/2007/04/30/toyota-customer-service-tips-for-getting-your-problem-solved/
I bought a 2000 Tundra from a reputable dealer at the end of 2005.I didnt realize at the time the spare tire was the wrong size and type for my vehicle until the other day when the whole frame collapsed taking with it the LSP&BV,rear shock and two brake lines due to the rust that completely ate through the bracket and the rest of the frame is also rusted and flaking.I cant be certain the spare tire was a fluke or they were trying to hide something as it was never caught for 3 inspections.
Mark – Have you reported this incident to NHTSA and Toyota?
yes I have and thank you for the links.Although Toyota said there are no programs in place for the tundras and there is nothing they can do at this time and they were looking into it which from reading what other people have been saying I knew that would be the response.
Cars.com has just released the results of its semiannual survey of the top ten American Made cars and trucks. In its research, Cars.com examined every vehicle made in the U.S. and determined how much of their content came from domestic parts and how many were sold in the U.S.. Pickups make up four of the ten slots.
Ford’s F-150 remains on top as the #1 American made car or truck and General Motors’ Chevrolet Silverado 1500 retains its #3 rank.
The new Toyota Tundra made the biggest move. It jumped from tenth place to fourth, after big sales of the Texas built half-ton pushed it up the ladder.
Where you belong still behind the best!! 4TH The MADE IN AMERICA STICKER belongs to acouple and this is not one.
How the RUST ISSUES on the 2000-2002 and mybe later models??
As usual no name. American made…hahahhaa You need to get your facts right. I don’t blame you for staying anonymous.
Dan – Why you trolling here too? What is your problem – don’t you have anything better to do?
Hey Dan I did look up what you mention about the new truck’s towing capability. In the 2010 it’s just like I said 10,000+ if you have the towing package. If you don’t then you have what you mention. As usual Dan read the fine print.
I am always amused when Toyota or someone backing Toyota states this type of issue is a “Warranty Enhancement”, when this is your typical “Warranty Recall”. Just like most “Recalls”, this may only impact a certain percentage of vehicles made between a particular time frame. Never heard anyone call the Ford CC switch recall on 10+yr old Crown Victoria’s an “Enhancement”, it was simply a “Recall” and a black eye to Ford. Guess Toyota hasn’t officially issued a “Recall”, as it’s still under investigation, but it is interesting how they like to side step this terminology for the sake of bad press. Too bad people can’t recognize the similarities.
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Also, who cares if you live in a dry area or the NE US/Canada. If you bought your truck used for example, which the dealer most likely purchased at an auction, how do you truly know where your truck was driven prior to your purchase. So I say inspect them all, unless you’re the original owner and have lived in one of these dry climate areas the entire time.
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I remember when they issued the original Tacoma Recall on frames a while back, there were already people lining up stating they had the same exact issue with their Tundra, but were turned away by Toyota and their dealers. Toyota is now partially accepting the fact the Tundra may have a problem, but this is supposedly good customer service, not bad publicity. But when we look back at the Ford CC switch recall, they did the exact same thing (replaced the switch on certain makes/models/years), but not all vehicles. Eventually they did replace most every vehicle with the faulty switch in it, but this was considered dragging their feet and bad customer service. Sounds like a double standard to me.
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I like the fact Toyota is doing the right thing here, just hate how a lot of the press and many sites have two different standards, one for domestics and one for imports. But I’m curious as to why they are only looking at the 00/01 models. Did they change their manufacturing procedures on the Tundra after ’01? They ran the same body style until the ’06 model year. Or are those the only models currently showing signs of aggressive rust or have been reported so far? Could it be you give the 02/03 models another year or two and they might also start to display the same symptoms?
Justin – I think there’s a difference between buying back vehicles for 50% more than retail (Toyota’s recall for the rusty Tacomas) and replacing a faulty switch (Ford’s recall). Granted, the problems are completely different, but I think the reason that Toyota gets a little better media might have something to do with that. Having said that, you’re 100% correct that a double standard exists. I don’t think we’ve been inordinately biased either way on the issue of Tundras and rust, but I’m probably not the person to ask. In any case, it’s good advice to have all Tundras inspected. As for your question about inspecting 02’s and 03’s, I don’t know. I’ve been told that Toyota fixed their process after 01, but who knows really…
[…] Re: Tundra frame rust recall??? Toyota Seems To Admit First Generation Tundra’s Suffer From Frame Rust | Tundra Headquarters […]
My 01 Tundra started to bounce off the Vermont interstate after driving over a small coefficient strip on a I 89 bridge. I decided to check the shocks after getting back to my farm. The frame was cracked. The front steering stabilizer was hanging down. Most off the frame was missing. The rear differential is mush along with the power steering tube. This is my 7th Toyota and my third Toyota truck. The body is perfect as is the interior and engine. I brought it to my local Toyota dealer to replace the shocks. I was brought out to the repair shop as the Sales Manager is telling me the truck can’t be fixed. Plus, oh by the way we can’t help you, but we can sell you new truck. This is a five star dealer in Vermont. My truck is my lively hood. I need it daily for my farm. Now what. It won’t pass inspection. I have called Toyota directly and the NHTSA. Still no response from Toyota’s “Case Worker”
Case worker called 7/24/09 said Toyota is aware there is a problem but there are no program to do,anything as of yet. If anything comes up they will snail mail me. Disappointed but waiting.
Dennis – Thanks for the updates. I hope Toyota does something.
I have called toyota and filed a report with the NHTSA about my 2001 Tundra. Toyota called me and stated they are looking into the matter. I called the dealer near me and asked them if they had seen many Tundras with frame rot. The dealer got a rotten attitude and said they had never seen a Tundra with frame rot problems.
I hate to say it, this is the last toyota I will own.
TO ALL THE PEOPLE ON HERE. I WORK AT A TOYOTA DEALERSHIP AND I HAVE A TACOMA.THERE IS NO CHARGE FOR A FRAME INSPECTION,I SEE THEM IN HERE ALL THE TIME AND WE HAVE DONE ALOT OF FRAME REPLACEMENTS. DONT LET ANY DEALERSHIP CHARGE YOU FOR THE INSPECTION.IF THEY TRY TO, CALL TOYOTA.EVERYBODY HERE IS RIGHT,DONT DRIVE YOUR TRUCK IF THE FRAMES ARE BAD,ITS NOT SAFE FOR YOU OR YOUR FAMILIES.TOYOTA IS REPLACING FRAMES ON TACOMAS BUT WE DONT KNOW ALOT ABOUT THE TUNDRA FRAMES YET.
I check my frame two weekends ago. Good to go. I have 64,700 miles on my 07 Crewmax limited. Also Southeast Toyota Distributors,LLC put on Toyoguard on all trucks and it comes with the undercoat, and sound sealant. Thanks for the info. Also I do take my truck and the wife’s 07 Prius to the dealer for all maintenance. I found that to be a plus for the wife and I. Take care of the people who take care of my vehicles and we’ll be happy ever after.
When I saw the 5 at 5 news last night I was like wow I am looking at my truck.
My child just got permit and I feel bad because the truck drives so bad that I get scared driving it but it is my only means of transportation.
My brother had his Tacoma pass the frame failure inspection LOL and they traded his truck for a check and he went out and bought a Harley. I just want them to fix my truck Free I can’t pay for all the problems I am now having with it but I do love the truck. In 9 years of owning it from new, this year is the first big money issues spent not too bad.
make’s me red hot to se this on ch5 seem’s toyota give’s a rats a– for we tundra owners ” toyota should have told us this is BS that GM & FORD WOULD TRY TO HIDE” [ TOYOTA WAKE UP AND FIX THIS MAKE MY LIFE SAFE ]
YOU CAN BET TOYOTA WOULD CALL IF WE OWED THEM$$$$$$ THEY GOT ARE $$$$$$$$$$$$$$ IS TOYOTA THINKING OF FORD OR GM HONDA GETTING ARE $$$$$$$$$$$$$ NEXT TIME???
I think the big take-away from all these stories is to get involved. If your Tundra has rust issues, it’s time to contact NHTSA, Toyota customer service, AND your local dealers. Show them it’s real, make them know you’re out there, and keep the pressure on Toyota. That’s the way to get this problem solved.
I have 2002 Tundra which apparently isnt being investigated for this issue. I noticed this year there was alot of rust on the frame but i figured there wasnt much i can do and just ignored it. When i heard about the investigation on the 0 & 01’s i decided to really take a look and im not mechinaic but the picture’s posted look alot like my rust.
DOes anyone know who to really to determine what model a tundra is? I assumed that it’s the title of car. ALthough, i dont understand how bad the rust on my frame is when i only have 60K miles and i only drive it a couple times a week for few miles.
Pete – Two things. First, the 10th digit in your VIN number represents your model year. https://www.tundraheadquarters.com/blog/2007/10/01/decode-your-toyota-tundras-vin-number/ Second, we’ve posted images of a 2003 Tundra with major rust. This issue doesn’t look like it’s limited to 2000 and 2001 trucks. https://www.tundraheadquarters.com/blog/2009/08/10/2003-toyota-tundra-frame-rust/
i am doing this for my father. My dad showed up the other day at my house and says i have to cut my spare tire off the undercarriage for safety reasons. i look at it swinging away and say oh my god!!! your complete frame is rotted out including the tire holder and fuel tank cross member.my dad is even worried to fill the gas tank in case it just falls through. he just had it at a toyota dealer about a year ago for the rack and pinion rotting out as well. so i go in the house and make neccessary phone calls and e-mails. i am hoping they do the right thing by loyal customers. he has a 2000 tundra. i called corporate which said go to a dealer i did that. the dealer says ill fill out a report. ok…. i file a complaint to nhtsa. ok….. what next?
Walter – Send us pics man – pics get attention. Fox News has used some of our photos, and they’ve been linked to by a lot of different websites. Aside from that, the best strategy is to tell everyone you know and wait for Toyota to act.
I used to buy Toyotas because I bought all the hype and spin about them being good – and there is plenty of that everywhere. My parents had a 1982 Celica and it was a fun car that I took over in 1986, drove a couple of years and then parked it back at my folks place in MN because it had serious rust issues after just 6 years – with the only other serious problem being the typical defective Toyota cooling system – a Toyota trademark. Still, I bought a brand new Toy 4×4 pickup extended cab in 1988, the SR5 model (never knew what that was for though), in California at the “They all do that” Toyota of Marina Del Rey, primarily because I liked the looks, wanted a 4×4 truck, and had driven small Japanese pickups before and liked them. I still own this vehicle simply because it’s not worth anything to sell, but I don’t drive it except in the yard to haul wood, because it has to be repaired every ten minutes or so. There are numerous *defects* associated with the vehicle – among these are why it is currently not road worthy. Note that this vehicle was built in Japan except for the “American bed” that does appear to suffer from slightly more rust than the rest of the vehicle. Rust was not a major issue with this vehicle nor should it be in CA where there is no salt. Among the design defects are the starter wiring because Toyota saw fit to not use a relay switch. Not knowing this (no recall notices or ?? something?) after several repairs of the starter motor contacts, brushes, and other normal wear parts including professional rebuilds, I had to add a Ford relay switch myself to get the starter to work at all because only 6 volts were making it to the starter. Another MAJOR defect is the 22RE 4 cyl. sponge porus aluminum cylinder head which has to be weld-repaired periodically, about every 75K miles (coolant leaks into a given cylinder and if not repaired will lead to catastophic engine failure) – twice by me and needs it again now even after we welded shut all the drain holes next to cylinders on the second repair (holes that are sealed off by the head gasket). Cylinder heads are a major expensive repair needless to say but Toyota only saw fit to stand behind their V6 – most likely because they had no choice and the V6 had a much simpler cheaper “fix”. The reason I say “design defect” is mainly because the coolant passages in the head are too close to the cylinder head openings – oh what a feeling. Certain items on my pickup have been repaired 3 to 4 times and it only has 183K on it (starter, master cylinder clutch, every cooling system part except for heater core and I mean *every*). I don’t believe it will ever see 200K. The cooling system is defective, due to all the poor quality parts, which accelerates the cylinder head problem. I could go on and on about all the problems this truck has had, but let me just say that many problems appeared in the first year or two and then things got worse. For example the factory mirrors fell off within one year and the thermostat stuck repeatedly. Other things I later repaired include a cracked exhaust header, O2 sensor, fuel gauge sending unit, heater fan, switch, rheostat, spark plug wires, sticking throttle body (many times), horn, AC, ramp up switch, shifter handle and steering wheel handle fall apart, and many typical wear parts that are bragged about by Toyota enthusiasts as “lasting longer”. Most of these parts don’t last *as long* in my opinion. Some of the Toy people will undoutedly recognize and be familiar with many of these problems. Toyota never stood behind anything. I think they cover up problems unlike American manufacturers. In fact, I once paid a Toy dealer nearly $800 to repair the AC (for the second or third time) and do the coversion – the AC never worked at all after that. They expected me to keep bringing it back in over and over until finally the compressor failed and they did not accept any responsibility for the failure which would have cost major more $$$ to repair. For a vehicle that costs way more than a comparable American model and has since I can remember, I am simply very unimpressed with this brand. I have gone back to Chevrolet and not only have no regrets but I am thrilled to death to actually have a vehicle for once that I don’t have to work on all the time and pour $$$ into constantly. My Trailblazer, which I researched to find had a “world’s 10 best engines” before buying, an ’05 with 81K on it now purchase brand new has had only 2 minor problems so far, has galvanized body panels except for the roof where it’s not needed. So much for any rust problems – what a great feeling! See ya Toyota! You will never get one more dime out of me as long as I live. I even had my Mom buy a Ford Fusion instead of a Camry like she wanted. I will continue to council people whenever they ask not to buy the hype from car reviewers who are biased for whatever reason against US manufacturers. If you drink their Koolaid and really, really believe Japanese cars are better because they cost more I would look at Nissan instead. The Toyota Indy race car uses an Infiniti engine in it. This is a Nissan engine – waaaaay better than Toyota who has some sort of fake “good reputation” in my opinion. It is totally undeserved unless it’s only their trucks that are junk because I can only speak for myself really. But I would not count on Toyota standing behind this problem either. They will probably try and cover it up like they did with the problems my vehicle had. I had heard recently about the sticking throttles in Toy cars that are killing people, but I never saw anything about the rust issue until I heard about it from someone and came here. If this was a Chevrolet model doing this it would have been front page news everywhere – don’t doubt it for a second. People are gradually catching on to your game Toyota! And they don’t like “the feeling” when they pay so much $$$ only to “move backward”.
Joe I can say the same for your great Chevy. I had those issues with GM. When you have your first problem that can’t be resolved please come back and tell us exactly what GM Customer Service said. You will find out shortly the one major question they ask. Do you own another GM product. Then you will find out how important you are to them. Your trialblazer had one of the 10 best engines? Which was the rank? By whom did this testing? What’s funny to me is that I have 72,600 miles on my 07 Crewmax. Not one coolant issue. A good part of what you mention as issues are part of a maintenance program you are suppose to do. Especially with the mileage you stated. But Joe to which his own. Do what you must because I’m doing the same against GM and Ford.
To cj please pull your head out. Amazing quality. Tell that to your fellow toyota lackeys who have rotting frames on 35,000 dollar trucks. Your post is a perfect example of what Toyota wants. Stupid Americans who will buy their vehicles no matter what. Boycott japanese products. Their country has already boycotted american products. Look around and see how many asians drive american cars. They call it national pride. Their communities shun them if they buy anything american. We need to wake up and take our country back. Boycott Toyota and all products from Japan.
VIVI have you ever been to Japan? Apparently not you have no idea of how small the roads are and the price of fuel. That’s why they don’t buy american jack. It’s simple economics so who’s got their head up the rear.
VIVI – The Tundra is built in San Antonio. According to the federal government, the Tundra has more domestic (a.k.a. Made in the USA) content than the Silverado or the Dodge Ram. Toyota invested $1.2 billion to build the truck plant in San Antonio. Buying a Tundra IS buying American.
My Pediction on the rust issue” I doubt Toyota will do the right thing… I have an 01′ Tundra SR5 * 160K. I purchased an extended warranty when I bought the truck that ended at 75K. When I started going throught brakes like crazy I took it back and was told it was the way I was driving.
I found out that Toyota admitted having an issue with Tundra breaking systems, but refused to Fix my Tundra when I confronted them. Stating that although I was within my extended warranty, they were only fixing vehicles within 36k under warranty. I purchased my Truck in June of 01′. I was not told about the issue until late 04′. I never stood a chance.
Brakes area a MAJOR safety concern and I have since learned how to maintain and work on my own brakes.
THEY DIDN’T DO THE RIGHT THING THEN & THEY WON’T NOW.
I DOUBLE DOG DARE TOYOTA TO PROVE ME WRONG….FAT CHANCE.
Hi,
If you have rusted brake caliper problems, search the brake forum for “Freeing rusted caliper brake pins” and a post dated about Oct 10, 2009 for a proper procedure and tools. There is no need to replace calipers or drill them out which is the wrong thing to do, IMO. Splitting the pins is not necessary.
I read some of the cooling problems. Selecting an after market antifreeze is a nightmare; silicone, no silicone, silicates, don’t use silicates, organic acids, no organic acids, red, blue, orange, yellow-green, Japanese, European, American, GM, etc, etc, etc. If you care about the corrosion of your cooling system, you will buy the expensive red Toyota antifreeze. It is long lasting. At $25 a gallon, that’s $5 per year. Sure it’s more than auto stores or Walmart, but it is formulated for your Toyota’s actual metallic surface and combinations.
Putting the wrong type of antifreeze in your radiator can be the kiss of corrosion death. Sure your name brand will work for a few years. The postings make me wonder what antifreeze was used with all these different problems, how often it was changed, and if the system was flushed.
I don’t work for Toyota and I lost my reliable 43K miles Tacoma truck to a rusted frame.
Rusty Pin
Rusty – Thanks for the comments – good advice.
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Been complaining about the rust on my frame for 3 years and have constantly got the run around by Toyota. Did not realize how big of an issue it is. Just had to replace the exhaust. Completely rusted out. Inspection guy said that I will have to start replacing pieces of the frame in the next year.
Roger – Take your truck to your local Toyota dealer for a free frame inspection. You may receive a new frame or a buy-back offer.
My 2000 tundra has been inspected by my dealer on 12/11/09(valenti toyota of RI) and perforation from rust was detected, but toyota corporation has decline any assistance in repairing my vehicle. What’s the next step, do we as customers have any legal recourse(class action lawsuit).
unsatisfied toyota owner, Rockie
What is a NHTSA complaint?
My inspection is scheduled for Monday 3/1. Will post after that.
Also had the issue with my brakes that someone else mentioned. They actually rebuilt them, but they still shimmy regardless of turning them.
Should probably remove the bed liner and take a look as well.
Rockie – File a complaint against Toyota with NHTSA. http://www-odi.nhtsa.dot.gov/ivoq/index.cfm
Do all tundra’s qualify for the recall? I have an 01 tundra that has a rusted emergency break line. Nor sure if that is apart of the recall, but seem suspicious. Is there a way to check from say a VIN number if my truck is apart of the recall.
The truck was purchased new in NY and has been driven in the northeast
thanks for any info
Hope this helps you out Frank. Here’s the recall notice.
Make: TOYOTA Model: TUNDRA
Model Year: 2001
Manufacturer: TOYOTA MOTOR NORTH AMERICA, INC. Mfr’s Report Date: NOV 16, 2009
NHTSA CAMPAIGN ID Number: 09V444000 PE09049
NHTSA Action Number: PE09049
Component: STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS
Potential Number of Units Affected: 110000
Check to Request Research. Submit below. Get Summary
Vehicle Make / Model: Model Year(s):
TOYOTA / TUNDRA 2000-2003
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NHTSA CAMPAIGN ID Number: 09V444000
Summary:
TOYOTA IS RECALLING MODEL YEAR 2000-2003 TUNDRA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA. EXCESSIVE CORROSION OF THE REAR CROSS MEMBER MAY CAUSE THE SEPARATION OF THE SPARE TIRE STOWED UNDER THE TRUCK BED WHICH WOULD PRESENT A ROAD HAZARD THAT COULD CAUSE A CRASH. ALSO, CORROSION OF THE REAR CROSS MEMBER COULD AFFECT THE REAR BRAKE LINES AND THE PROPORTIONING VALVE RESULTING IN DIMINISHED BRAKING CAPABILITY.
Consequence:
SEPARATION OF THE SPARE TIRE AND DIMINISHED BRAKE CAPACITY COULD INCREASE THE RISK OF A CRASH.
Remedy:
TOYOTA IS ASKING OWNERS OF THE AFFECTED VEHICLES TO REMOVE THE SPARE TIRE FROM UNDER THE VEHICLE UNTIL A REMEDY CAN BE OBTAINED. DEALERS WILL INSPECT THE REAR CROSS MEMBER AND RELATED COMPONENTS, INCLUDING THE BRAKE LINES, AND REPLACE THEM IF NECESSARY. IF THE CROSS MEMBER DOES NOT NEED TO BE REPLACED, IT WILL BE SPRAYED WITH A CORROSION PROTECTION COMPOUND. THESE SERVICES WILL BE PERFORMED FREE OF CHARGE, HOWEVER MULTIPLE VISITS TO THE DEALER MAY BE REQUIRED. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE DECEMBER 15, 2009. OWNER MAY CONTACT TOYOTA AT 1-800-331-4331.
Notes:
TOYOTA SAFETY RECALL NO. SSC90. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION’S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO http://WWW.SAFERCAR.GOV .
Just returned from the frame inspection. They found no rust on the cross member that pertained to the recall. However, there is a hole in the frame due to rust located around the spring mount. The district representative is to get back to me “in the near future”.
I might add that although there is significant rust in other locations on the frame, they only mention the hole in their report. There are at least eight other locations that I found that have rust.
Roger – OK – hopefully they’ve put all of that into some sort of report or repair ticket. If so, that’s a good sign Toyota will do something. Keep us posted.
Frank – The recall is on 00-03 Tundras. No need to call or check VINs, just take it to the dealership and they’ll inspect it for free.
Thanks Jason…I will update after my appointment
Just heard back from the dealership. Apparently the district guy needs a case number from the “Customer Experience Center” (CEC) before they can start working with me. I was told by the CEC that the issue is being handled on a case by case basis and they could not provide me with any more information past that. I am supposed to be contacted by a national representative within two business days.
Chris W –
I ran into the same scenario with the brakes on my truck at about 50K. (Even though I had mentioned the issue at 25K.) I raised a bit of a fuss with the manager and they paid for the parts, but not the labor. I then raised a bit of a fuss with Corporate Toyota and they reimbursed me for the labor.
Brakes still don’t work correctly. I get a shimmy regardless of when they turn the rotors.
I was given a case number and have a scheduled appointment for this Thursday. I’ll keep you all up to date on what transpires
Frank and Roger – Keep us posted.
Recieved a return call from Toyota Customer Experience Center. They informed me that the recall was only for the rear crossmember and not for the rest of the frame. Toyota is evaluating the situation on a case by case basis but is not providing any assistance. Also, it was determined 2 weeks ago that any truck that was over 10 years old would not be eligible for assistance. I purchased my 2000 Tundra in May of 1999, therefore I would not be eligible. The sad part is that they have documentation that I notified them directly of the frame rust issue over two years ago. I have also never received the recall notice from Toyota on the rear crossmember. The only way I knew to have the frame inspection is through word of mouth and internet communictations. Looking for other options here since Toyota has basically told me to pound sand and the NHTSA is not helping me out.
Calling the local TV station today to get this out into the media. I think that this particular issue is not getting the attention due to the other problems that Toyota is having. Maybe I can help resolve that. Did a quick search on the NHTSA site after I received my OID#. It is scary to see all of the documentation. Everything from brake lines, to sway bars, to steering, to frame to the crossmember. A cursory search uncovered over 100 documented issues.
I have a 2001 tundra. First of all i didn’t get the recall notice, just took it in on my own after i realized i wouldn’t be getting a notice. The first trip they put the spare in the back. I had the issues but I also have perforations in the frame itself. So they scheduled me along with 4 other trucks i’m told that had the same issue to come back when the inspector would be there. So I did and I was given instructions to call the “Toyota Experience Ceneter” to open a case and boy was it an experience. The first person i talked to took my info and said he need to transfer to me a new center. The second person asked for the same info over again, about another 5 minute process but i hung in there. And then basically told me i didn’t have any issues with my truck. They said everything had been take care of and wanted me to close the case. It took me at least 3 tries to get them to relent. Over and over i told them that putting the spare in the back of the bed was not taking care of the issue, and that i had further issues with the frame, just like the tacomas. He was unaware of any issues with the Tacoma. He finally did relent and gave me a case number. Most arrogant call center call i have ever had. They just wanted me to hang up and quit. So i went back to the dealership to complain. they took my info. then the next day i get a call back from the call center or someone somewhere. This time they again told me my case was done and wanted to close it. I wanted something in writing telling me that and they told me that this was the only notification i would get. then get this, they hung up on me. So back to the dealership i went to complain some more. at least they listend to me. I just got a call back from the dealership. My case is reopened and i should be hearing from them in the next 3 – 4 weeks. Me and my family own 3 toyotas, probably our last. I just feel all they want to do is cover up stuff and take your money. I’m pretty much fed up with their antics.
Roger – That’s unbelievable. Toyota didn’t tell NHTSA they were going to limit the recall to vehicles less than 10 years old…have you filed a complaint with NHTSA yet? Also, Toyota just expanded the recall nationwide. Your dealer might get a different answer now from Toyota.
RC – Unbelievable. I’m admittedly a fan of Toyota, but that is BS. I wouldn’t blame you if you never bought another one after that.
Here is my update…..
After the expansion of the recall past the “high salt states” I called Toyota back. I asked them if they were going to reconsider offering me any assistance since this was not a salt issue, but was a quality of steel issue. They took a day to discuss with their supervisor and called me back to inform me that they were sending my case to the regional representative and that they would be in touch by the end of March.
I called my local Toyota Customer Service Manager to give him the update. He asked me to take my truck back in for the Regional Technician to examine on 3/30. He said he had three other trucks coming in for them to inspect on the same day and this would be most cost effective. Will update again on March 31.
PS…. One of the three other trucks belongs to a buddy of mine. His frame has multiple holes, the rack and pionion case was already replaced at his cost and the transmission had to be rebuild because something rusted out and a different fluid was introduced to the transmission which destroyed the gears.
One other thing…..
In the mean time I have puchased a Chevy Silverado Duramax (used of course) and parked the Tundra until I get resolution from Toyota.
Love that Duramax!!
Toyota inspected the truck.
Response was basically, “We inspected your truck. We will take the information back to Toyota and contact you in a couple of months.” Truck is now sitting in the driveway until they figure out what they are going to do.
They gave my buddy the same answer they gave me, but one big difference. His inspection was due and it would not pass. His truck now resides at the dealership and he is driving a loaner until they decide what they are going to do.
Roger – Congrats on the Duramax – great trucks. Hope that Toyota will respond quickly. Any chance you can get the same inspector your buddy got to take another look at your Tundra?
WOW! I was really convinced that when I bought my 2000 Tundra that I would have it for 20 years or so, I would wash it once a week throughout the winter I only drive 4 miles to work each day as of 4-7-2010 it has 56k no rust on the bumpers or body some discoloring on the alloy wheels only had one complete set of brakes and rotors, documented maintenance records, oil and filter changes ,etc. My mechanic told me to start looking for another vehicle SOON! I couldn’t believe the frame rust when I saw it, just COULDN’T believe it! So sad that a company like Toyota won’t help out the little guy! Are we not the loyal ones that spend our hard earned money to invest in a company that won’t even get us through 10 YEARS in a vehicle in this day and age sad very sad! Thanks Toyota I’m going to miss you…… 🙁
So sorry my previous comments were so lengthy
Steve as long as you got your point across the length can be dealt with. Now which one was yours?
Toyota took another peak at my frame 2 weeks ago. Said they would get back to me in a week or 2. I’m still waiting.
Was talking to a 2000 owner about a week ago, he had to do his about a year ago on his own. He is waiting to see what happens so maybe he an be reimbursed.
Will update when I hear something. Let’s see if they step up to the plate and admit this one.
I also filed a complaint with NHTSA. We all should. The more the better.
Steve – No need to apologize – long comments are OK, and yours wasn’t too bad (some of mine, for example, go on for more than a page, LOL). I understand how you feel, btw. Hearing that Toyota is going to do something positive very soon.
I have a 2001 Toyota Sequoia that I purchased from the dealer in 2001. It was a demo. I noticed the rust issue back in 2002 and mentioned to the dealer. They said at the time that they had not seen issues of this with other vehicles . Right now I have rust issue and want to know the best way to pursue this.
Bernie
Bernie – There’s nothing on the Sequoia right now, but it might have the same problem. Start with registering a complaint with ODI NHTSA – http://www-odi.nhtsa.dot.gov/ivoq/index.cfm
I own a 2000 Tundra that Toyota found a hole in the frame in October 2009. I have douments that my truck was extremely rusted in 2007, when I had to replace the parking brake and brake lines. In January 2010, toyota called me for an inspection from the “Toyota engineers” that were being sent to my local dealer. That night I was told my truck could no longer be driven. It is now almost May and no one can give me any answers. I was given a Camry to drive, bu that is not a 4 wheel drive truck–and it doesn’t tow. Toyota does not seem to care and no one contacts me. I call and no one has any answers. It is very frustrating and I have no idea where to turn anymore. I was told it could be 6 more months before they come up with a decision!! That is unaccepatble
Chip, file a complaint with the NHTSA. We all need to do that. My truck has not been deemed not safe for the highway but i’m told i have several perforations of the frame along with the spare tire rack being removed, before it fell off. I also had to replace emergency brake cables because of rust so they have a problem. Along with all the others they tried to dodge. I also had issues with their call center, see my post earlier in the year.
Good luck everyone.
http://www-odi.nhtsa.dot.gov/ivoq/
I forgot to add that, I filed a complaint with the NHTSA back in October 2009 when the hole in the frame was first noticed after doing a little internet research. I have a case number from them as well, but thanks for the heads up. I hope we can all get this worked out!
Chip – You’re in the same boat that a lot of other Tundra owners are in. There’s simply no excuse for taking so long to make a decision – we’ve been hearing that “something” is going to happen soon, but who knows what that is. My guess? The big-wigs at Toyota have got this on their to-do list, but they’re too busy dealing with all the other crises to make a decision. As has been the case for as long as I’ve followed Toyota, they move slow.
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As for the Camry vs. the truck, is your dealer willing to rent you a truck on the days that you need one? Maybe they can’t give you one every day for some reason, but it seems like you could get one for a day here and there…
I was notified by service dept from my local Toyota dealership that they had decided to replace my frame on my 2001 Tundra. Any thoughts or issues that anyone can come up with? I had actually not heard of this until not too long ago when I saw some Tacoma frames out back of the Toyota dealerships and asked when my truck was being looked at. I know some folks had to foot the bill themselves on their Tundras so I hope Toyota takes care of them now.
Thanks!!
I received a call Tuesday, May 4, 2010 from Toyota Corporate informing me that program went into place yesterday to replace the frames and various rusted parts on the truck. I was told that I must now be in contact with the dealer who has my truck to find out when all the new parts can be put into place. Therefore all the trucks that are sitting on dealer lots should now be worked on. This is good news for those of us who have been without our vehicles for months. I just hope they step up and replace all that has been rusted. I was told I would not be reimbursed for all any work I have previously paid for even though it is part of this recall. That is another fight for another day though. Dealer called me yesterday and my parts have been ordered with a 2 week arrival date and they need a week to work on it. I may actually have my truck back for Memorial day weekend, but i won’t get too excited yet…
Good Luck to everyone
The comments on this post are now closed – see this post if you have any questions about the Tundra frame rust issue: https://www.tundraheadquarters.com/blog/2010/05/06/toyota-launches-00-03-tundra-frame-replacement-program/