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2013 JD Power Initial Quality Survey Results – GM Is Rising, Ford Is Falling Fast, and Toyota is Still Great
JD Power’s Initial Quality Survey is an excellent tool for evaluating the relative quality of a manufacturer’s products, especially if you look at the data they generate over a period of time.
For 2013, the results are in, and the big winner is GM, as both the GMC and Chevy brands finished with above-average quality. The big loser? Ford, which finished near the back of the pack…and who seems to have a growing quality problem.
Toyota, of course, maintained their record of above-average quality.