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Toyota’s Management Problems Have Been On Display For Years

Toyota’s rash of recent recalls – the floor mat entrapment recall, the sticking pedal recall, and now the 2010 Prius brake recall – are all symptomatic of a much larger problem we’d like to call “big companyitis.” Big companyitis is caused by:

  • Poor internal communication
  • A culture that stifles individualism
  • Employees and managers who aren’t held accountable

Obviously, big companyitis can be traced back to poor management. However, while the mass media focuses on items that happened in last 2 weeks, we’d like to point to some items that happened in the last 3 years to prove our point:

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