Bed Bounce: The Clock Is Ticking
Jason Lancaster | Sep 04, 2007 | Comments 15
Based on the response from the last two posts, we’ve come to the realization that the Tundra has an issue with bed bounce. While it’s still unclear exactly how many people are affected, considering the demonstrated severity of this issue we feel it is important to discuss.
Without going into details (at this time), we’ve contacted Toyota and requested an official response to the bed bounce issue. We’re not exactly sure when Toyota will respond, but we hope it is very soon. As one of the only websites on the internet focused on the new Tundra, we feel it is our responsibility to pursue this issue on behalf of the community.
Our goal is to start a conversation with Toyota that will ultimately lead to a resolution of this problem. We’ll keep you updated and share any information we receive from Toyota.
Filed Under: TundraHeadquarters.com
Hello Toyota should fix that bed bounce problem pretty darn quick. I did buy a 38000 dollar truck to have to change the suspension myself
The amound of “bed Bounce” that my truck produces is absurd. What should I do? I recently purchased the truck and it is making for a horrible expierience. I live in CA and cannot aoid the highways
The Bed Bounce is just too much. I am in CA. I just got it, what are my recurses?
Lemon Law?
I own the Crewmax TRD and I too am thoroughly discusted with the bed bounce!! It is ridicules!! I spent alot of money on this truck and regret buying it!! It has a lot of nice features compared to the others but the ride cancels out all of the other features! I have gone in to the dealership and they can’t do anything about it until Toyota gives them a fix for it. I have started by calling the Toyota Customer Assistance Center 1-800-331-4331 to start a complaint (everyone should start here) then you can start the arbitration process if you want. That will really get Toyota working faster on this problem.
I too submitted a complaint with the Toyota Customer Assistance center and they referred me back to the dealer. The service manager called me from the dealer and said there is nothing they can do until Toyota comes up with a fix. He also stated he has heard nothing from Toyota as to when they might have a fix!
I just replaced my stock shocks with Rancho Adjustable Part Number RS999324. The ride now is a whole lot better. No more jarring ride. The bounce on choppy roads is still there, but at a much tolerable level and the bed bounce is also still there but greatly reduced. Setting the shocks on an empty truck is around 5 to 7. Mine is an RCSB. Setting it on 6 works great. These shocks dampens more on the rebound than compression.
Hi, I just bought a new o7 double cab and the bounce is very bad the suspention is under parr for the weight of this truck. I also am experiencing poor steering as well.
I bought a 07 Tundra last month and the bounce is excessive, but only on concrete freeways at speeds between 50 and 70mph. The bounce is so excessive that my family will not ride in the truck if I drive the freeways. When I complained to the dealer they told me the truck was designed to carry heavy loads and when empty, it will bounce. OK. I’ll buy that to a certain extent. Every truck I’ve owned had some bounce to it on the fwys, but not like the Tundra. I bought the truck to pull a 5600 lb travel trailer. So I also figured the issue would be a moot point when I have my trailer attached. Well, I took the truck out with the trailer for the first time a few weekends ago. Much to my surprise and disappointment, the weight of the trailer and camping gear in the back (must have had about 150lbs of camping gear) had no dampening affect on the bounce. The truck bounce was excessive to the point where my son began complaining. I contacted Toyota Corporate and they opened a claim. They said they are aware of the issue and Toyota is working on a countermeasure. Gotta love their euphemisms…”issue”, “countermeasure” instead of “problem” and “fix”. At any rate, they seemed genuinely concerned with solving this problem, but they do not know if or when Toyota will have a “countermeasure”. Last word was end of October. In the meantime I consulted with an attorney and am poising myself to pursue legal remedies for a refund (i.e., lemon law). The attorney I consulted with said that a design flaw qualifies under the lemon law just as much as a defect. So if Toyota does not fix this “issue” by the end of November, I will pursue legal remedies. If I am unsuccessful, I will trade in the truck and take the loss on depreciation. Either way, the truck is useless to me if I can not take my family camping with our trailer, which is why I purchased it. If it wasn
I went to the dealership concerning this bounce issue and they suggested I call the customer complaint number, which I did and now I am going through the arbitration process. I have a date set for a hearing on Nov. 6th in Del Mar, CA. They say that this process is resolved within 40 days. I am pushing for a refund since they have not come up with any fixes for this problem.
If anyone would like to attend, it is open for that. You can contact me @ soulriderleo@cox.net. I hope the rest of you with this problem, make some noise and maybe Toyota will take care of its customers. Wish me luck!
Hey all,
I went to my arbitration hearing with plenty of proof (Videos, letters, other complaints)but they denied my request for Toyota to buy back my truck. I’m really frustrated because the truck rides like crap!! Even the lady representing Toyota was blown away by my videos and how I presented my case. I think the main reason I got denied was because we went for a test drive just before rush hour and we only got to go on a short section of freeway and of course that portion was not as bumpy as most of the other sections. This really sucks!! Now i’m stuck with it! I don’t want to take it to small claims court, cause that will be a long and frustrating process.
So yeah, I am really bummed and frustrated about this whole deal. Although it didn’t work out for me, I have some suggestions that may help some of you out with your arbitration.
1) Take plenty of videos like I did. Even more if you can and put them all on one cd. I used my digital cameras video. You will need 2 copies, one for the arbitrator and one for the Toyota rep. including two copies of all testimonies form others like myself. Collect as much info as possible! Read the arbitration info and Lemon Law pamphlet thoroughly so you are prepared.
2) They will most likely want to go for a test drive. This is where I blew it! Take them to the places that you know has a bad bumpy road. Find them ahead of time so you can go right to them. They will not allow you to go over 65-mph, so find the hot spots! They will be taking notes while you are driving.
I do not know my next step yet. My truck has almost 17,000 miles on it and the “Lemon Law” is good only up until 18,000 miles. I don’t know how to start the whole class action law suit thing or take it to small claims court? I dread the whole court thing because it is so draining and time consuming.
If any of you have any suggestions, please feel free to let me know. And if I can help you out in any way for this arbitration, feel free to email me.
Hey all,
I went to my arbitration hearing with plenty of proof (Videos, letters, other complaints)but they denied my request for Toyota to buy back my truck. I’m really frustrated because the truck rides like crap!! Even the lady representing Toyota was blown away by my videos and how I presented my case. I think the main reason I got denied was because we went for a test drive just before rush hour and we only got to go on a short section of freeway and of course that portion was not as bumpy as most of the other sections. This really sucks!! Now i’m stuck with it! I don’t want to take it to small claims court, cause that will be a long and frustrating process.
So yeah, I am really bummed and frustrated about this whole deal. Although it didn’t work out for me, I have some suggestions that may help some of you out with your arbitration.
1) Take plenty of videos like I did. Even more if you can and put them all on one cd. I used my digital cameras video. You will need 2 copies, one for the arbitrator and one for the Toyota rep. including two copies of all testimonies form others like myself. Collect as much info as possible! Read the arbitration info and Lemon Law pamphlet thoroughly so you are prepared.
2) They will most likely want to go for a test drive. This is where I blew it! Take them to the places that you know has a bad bumpy road. Find them ahead of time so you can go right to them. They will not allow you to go over 65-mph, so find the hot spots! They will be taking notes while you are driving.
I do not know my next step yet. My truck has almost 17,000 miles on it and the “Lemon Law” is good only up until 18,000 miles. I don’t know how to start the whole class action law suit thing or take it to small claims court? I dread the whole court thing because it is so draining and time consuming.
If any of you have any suggestions, please feel free to let me know. And if I can help you out in any way for this arbitration, feel free to email me. soulriderleo@cox.net
The issue of bed bounce does not just happen on concrete hiways. It happens on secondary ashphalt hiways that have been filled. it happens when you pull a fifth wheel trailer. and probably the worst is a gravel road. If you are not seeing it , you are not trying very hard. There is no doubt in my mind that the frame is flexing. I think you better do some more home work and take the truck for a ride down some less than perfect roads. You should try some of the roads we have in Calgary, Alberta that have rutted up intersections, it will change your mind.
The problem is that the frame is a copy of the old GM frame but not near as strong with no hydrofomed front section and no welded tubular crossmembers at the rear.Even having the extra re-inforcement of the Canadian standard trailer hitch that comes up the side rails doesn’t help.
The material and engineering just doesn’t stand up to how a truck is meant to work and it bounces even with no load!!!
The new GM frame is the way to build a frame for a truck that can work like a truck. Do your self a favor and drive a new Silverado or Sierra to see how a truck should handle, ride and work.
No comparison. And don’t get me started as to why the Tundra stability control and traction control doesn’t function in 4WD! DUH!!
I called the Toyota Customer Assistance Center at 1-800-331-4331 and explained the bed-bounce issue. I was given a case number and told that my dealership would be contacting me to schedule an appointment. Within 2 hours, my dealership called and scheduled a service appt for a test drive. The tech experienced the bed bounce and after the test drive, called Toyota to report/inquire about the issue. Toyota acknowleded the issue had been reported before and that a fix is in development. The Toyota tech said the fix will be released as a Technical Service Bulletin. No word as to when the TSB will be released.
I also just purchased a new 2008 4×4 sr5 Tundra in Jan of 08. It also has this excessive bounce. we have a 2 year old and he is not save to drive in it. The local dealer did sugested I call Toyotas 800 number and file a complain. I was just informed by toyota that they were aware of the bounce problem but since them have decided not to find a fix. I am very dissapointed with toyota and I dont know what I am goint to due at this point. I bought this truck without a test drive, since I raded in a 01 tundra. I never expected this